Aftercare Manager (JC - AFM)
Overview
Ref: JC - AFM
Salary: £50,000 - £55,000/annum
Location: - United Kingdom -- England -- Greater London -- London
Type: Permanent
Posted 24 June 2025
4Site Recruitment are seeking an experienced Aftercare Manager to join our client, a leading main contractor in the luxury residential sector. This is a key, client-facing position responsible for managing post-completion works across a portfolio of prestigious properties in Central London.
You'll be the go-to person for ensuring homes continue to meet the highest standards expected in super-prime residential delivery—handling snagging, coordinating minor works, and maintaining direct relationships with discerning clients.
What You’ll Be Doing:
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Managing and resolving snagging lists and ongoing maintenance issues
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Overseeing subcontractors and a small in-house team across multiple sites
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Liaising directly with homeowners, developers, and consultants
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Coordinating minor works including finishing, decoration, MEP, and joinery
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Providing clear reporting to internal construction and project management teams
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Maintaining exceptional quality standards and client satisfaction
What We’re Looking For:
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Proven experience in aftercare, maintenance, or defects management within high-end or listed residential properties
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Hands-on background—likely from the trades or site management
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Excellent communication and client relationship skills
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Strong organisational ability and attention to fine detail
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Knowledge of building services (e.g. HVAC, joinery, finishes)
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Comfortable managing 3–6 sites simultaneously with minimal supervision
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Full UK driving licence (company van provided)
What’s on Offer:
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Long-term role with progression into a permanent PAYE position
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Join a reputable and design-led main contractor with a strong pipeline of prime London work
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Work autonomously while being supported by a wider construction team
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