4Site are seeking a dedicated and experienced Aftercare/Maintenance Supervisor to join our client, a high-end residential main contractor with a close-knit maintenance team and help maintain the exceptional standards our clients expect.
Role Overview
In this role, you’ll work alongside the Maintenance Manager to oversee the daily operations of property maintenance across prestigious homes in Central London. Your focus will be on ensuring all maintenance tasks are completed promptly and to the highest standard, always respecting the unique character of these luxury residences.
Key Responsibilities
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Serve as the primary point of contact for client maintenance enquiries alongside the Maintenance Manager
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Lead and supervise the daily maintenance activities, ensuring efficient and quality delivery
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Prioritise and respond swiftly to urgent maintenance issues
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Manage the supply chain and coordinate with in-house maintenance engineers
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Carry out or oversee routine property inspections to spot and resolve issues early
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Analyse service reports from planned visits and arrange for any necessary follow-up work
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Support the Maintenance Manager with contract renewals and assist in drafting new maintenance agreements
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Develop and maintain preventive maintenance schedules to reduce downtime
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Keep detailed and accurate records of all maintenance work, materials, and costs using Joblogic or similar software
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Maintain clear communication with clients, property managers, and other key stakeholders to uphold service excellence
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Ensure all maintenance work complies with health and safety legislation and company policies
Candidate Profile
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Previous experience in maintenance roles, ideally within luxury residential environments
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Basic familiarity with mechanical and electrical (M&E) systems is highly advantageous
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Ability to manage workload efficiently under pressure and meet deadlines
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Strong organisational skills and leadership capability
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Excellent communication skills with a professional and approachable manner
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Proactive problem-solver who takes initiative
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Solid understanding of health and safety best practices
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Valid UK driving licence; role includes use of a company vehicle
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Willingness to be on-call every two weeks, including weekends, with appropriate compensation
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Committed to maintaining a professional appearance and representing the company positively
What We Offer
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Competitive salary tailored to your experience
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Opportunity to work with a high-calibre client base in prestigious locations
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Supportive team environment with clear growth prospects
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Use of a company vehicle and on-call remuneration
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Access to training and development initiatives
If you are a hands-on, reliable Maintenance Supervisor with experience in high-end residential property upkeep and want to join a company that values quality and professionalism, we’d love to hear from you.
